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Xbox-Hq.Com :: View topic - VIP Signup Errors: Donation Sent but membership not upgraded
Xbox-Hq.Com Forum Index -> Xbox-Hq Errors and Suggestions
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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Sun Oct 02, 2005 4:38 pm   
Post subject: VIP Signup Errors: Donation Sent but membership not upgraded
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Hi members,

As im sure most of you are aware the VIP Signup system is a automatic process.. Basically once you donate via the links provided the paypal server contacts the xbox-hq database and automatically upgrades your account to vip member depending on which option you select.

Now occasionally (like 2% of the time) im seeing a few guys that have to contact me.. What this thread is for is to track your operating system, browser, firewall etc etc.. I just want to see what is causing or is simlar about the members who dont work.

anyway, leave your setup here..

Quote:
Example of info needed:
- Windows XP
- Symantec Firewall
- Router
- Firefox browser

DID NOT WORK AUTOMATICALLY ON SIGNUP!.






FOR THOSE MEMBERS WHO NEED TO CONTACT US:
If our site doesnt automatically upgrade your membership for you please contact us from the feedback page here:

Feedback:
http://www.xbox-hq.com/html/feedback.html

YOU MUST PROVIDE:
- Paypal address used to donate or Transaction ID
- Xbox-Hq Username

IF YOUR PAYMENT IS PENDING.. YOU MUST WAIT UNTIL YOUR PAYMENT HAS COMPLETED IN FULL BEFORE YOU WILL BECOME A VIP MEMBER..

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g-alex
V.I.P. Lifetime

Xbox Version: Xbox v1.6
Modded: Xecuter3

Joined: Jun 14, 2005
Posts: 3
Location: Greece

Post Posted: Sun Sep 17, 2006 10:48 am   
Post subject: VIP Not Working
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Hi, I've donated for VIP membership at Friday 15/09/2006 and succesfully logged on VIP Area. I also was VIP last year. But now I'm loged on and I cannot go to the VIP Area.
Also yesterday you server was not working.
Please Check my account I need to logon to VIP Area.

More Specific Info:
Your site recognizes me as VIP Member, but when I'm going to VIP downloads, does not. Also I cannot use VIP support tickets.

VIP support tickets is now ok

Thank you.


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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Sun Sep 17, 2006 12:31 pm   
Post subject:
Reply with quote
 
The site has recently been under huge server attacks..
We have been coding for 4-5 days now and are only just getting the site back online.. Bare with us..

All Downloads areas are offline..
External VIP Server's are ofcourse still functioning.

Check the VIP Servers page here:
http://www.xbox-hq.com/html/modules.php?name=VIP_Servers

hobbs
http://www.xbox-hq.com

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g-alex
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Xbox Version: Xbox v1.6
Modded: Xecuter3

Joined: Jun 14, 2005
Posts: 3
Location: Greece

Post Posted: Mon Sep 18, 2006 10:49 am   
Post subject:
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I'm sorry, I understand. I hope you get out of this, easy and with no losses.

Thank you


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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Tue Sep 19, 2006 5:59 am   
Post subject:
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g-alex wrote:
I'm sorry, I understand. I hope you get out of this, easy and with no losses.

Thank you


thanks for the support g-alex.. Smile

Just a update.. VIP DOWNLOADS area is fully functional..
Normal FREE DOWNLOADS are still offline and will be for sometime i would say.. I have to recode the public version..

hobbs
http://www.xbox-hq.com
http://www.360-hq.com
http://www.psp-hq.com
http://www.pc-hq.com

whats next eh? lol

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kmsadr
Xbox-HQ Newbie
Xbox-HQ Newbie

Xbox Version: Xbox 1.6
Modded: Custom 49LF020

Joined: Oct 19, 2006
Posts: 1

Post Posted: Fri Oct 20, 2006 1:55 am   
Post subject:
Reply with quote
 
- Windows XP
- Mcafee Firewall
- Router
- FMS IE 6 browser

DID NOT WORK AUTOMATICALLY ON SIGNUP!.


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hellblazer55
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Joined: Oct 03, 2005
Posts: 6381
Location: Canada

Post Posted: Fri Oct 20, 2006 3:01 am   
Post subject:
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soon as the paypal payment clears then you will be vip.
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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Fri Oct 20, 2006 4:21 am   
Post subject:
Reply with quote
 
kmsadr wrote:
- Windows XP
- Mcafee Firewall
- Router
- FMS IE 6 browser

DID NOT WORK AUTOMATICALLY ON SIGNUP!.


hi kmsadr,

If your payment is PENDING you must wait for it to be COMPLETED IN FULL..
If you are positive your donation has been completed please contact me here:

Feedback:
http://www.xbox-hq.com/html/feedback.html

I need as much info as possible including a INVOICE ID or paypal email address.

hobbs
http://www.xbox-hq.com

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Turn2
Xbox-HQ Elite Member
Xbox-HQ Elite Member


Joined: Oct 28, 2005
Posts: 290
Location: Tennessee, USA

Post Posted: Sun Oct 22, 2006 1:42 am   
Post subject:
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I just recieved a message that my membership is about to expire. I understand why this did this. I just need someone to add a year to it as I paid about a month back for my renual. I didn't know that the automatic update wouldn't work if you paid it early.

Thanks!

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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Sun Oct 22, 2006 5:40 am   
Post subject:
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shoot me a email from the feedback page bro
Give me as much info as possible and i will fix it ASAP.

cheers,

hobbs
http://www.xbox-hq.com

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welard
V.I.P. Lifetime

Xbox Version: 1.3/1.4
Modded: xecuter 3

Joined: Mar 03, 2006
Posts: 164

Post Posted: Mon May 28, 2007 12:51 pm   
Post subject: long time no see
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i up graded to life time memberabout a yera ago but for some reson i cant get in to vip any more
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XBox, Ver. 1.2,1.3, Excuter 3 Modchip + Excuter control panelX3 Kernel Version: 1.0.5034.1Hard Drive Model : Maxtor 6Y120L0DVD Model : THOMSON-DVDHard Drive Capacity : 114.50 GBytes& xbmc Evox& I am running debug sdk to now


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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Tue May 29, 2007 7:14 am   
Post subject:
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Shoot me a email from the feedback page.. The link is above in this topic. Smile..

Dont forget to include all your info including:
- HQ Username
- Paypal Email

Ill get onto it for you immediately.
Sorry for any probs.

hobbs
http://www.xbox-hq.com

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delro969
Xbox-HQ Newbie
Xbox-HQ Newbie

Xbox Version: 1.2
Modded: Xecuter 2.6CE Solderless

Joined: Jun 18, 2007
Posts: 6

Post Posted: Tue Jun 19, 2007 3:16 pm   
Post subject: The VIP chat won't work
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Hey all- Im very new to this membership so bear with me. Im trying to get to the VIP chatroom and all I get is a blank screen with activexcontrol and when I click it- it still doesn't work!

I've been having trouble with my chip for the past few months and I became a member here because I don't know where else to turn-

It would also be nice to get some starter tips on how to use this site. Thanks guys.


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forahobby
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Joined: May 22, 2003
Posts: 23061
Location: NSW, Australia

Post Posted: Wed Jun 20, 2007 2:00 am   
Post subject: Re: The VIP chat won't work
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delro969 wrote:
Hey all- Im very new to this membership so bear with me. Im trying to get to the VIP chatroom and all I get is a blank screen with activexcontrol and when I click it- it still doesn't work!

I've been having trouble with my chip for the past few months and I became a member here because I don't know where else to turn-

It would also be nice to get some starter tips on how to use this site. Thanks guys.


Hi deltro969,

I replied to your email mate.
Sorry it took a while but ive just started a new job and not at home as much as normal..

The vip chatroom is currently offline.. We are looking into a new chatroom at the moment but wont get it up for a little while yet.. The existing chat server was hosted for us by another admin here but he is also way too busy right now..

sorry for any inconvience and enjoy the HQ's.

hobbs
http://www.xbox-hq.com

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bladzalot
Xbox-HQ Member
Xbox-HQ Member

Xbox Version: v1.2
Modded: X-Chip

Joined: Nov 29, 2005
Posts: 67
Location: Colorado

Post Posted: Mon Mar 24, 2008 12:40 am   
Post subject: Mine did not work either...
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Windows Vista SP1
Internet Explorer 7
No Firewall
No Virus Software
Paypal: rachal22@comcast.net

I have been a VIP member for three years and renewal is always a pain in the butt Smile


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