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Xbox-Hq.Com :: View topic - Error 21: Service required. Trying to softmod.
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sebmeikle
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Joined: Jan 26, 2010
Posts: 1

Post Posted: Tue Jan 26, 2010 1:22 pm   
Post subject: Error 21: Service required. Trying to softmod.
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Hi,
I'm trying to soft mod my Xbox using the Softmod Installer Deluxe v5.10. My Xbox has been updated to the correct version (1.00.5960.00).

I transferred the files via Action Replay onto my USB device and successfully copied those onto the XBox HD.

Im using the Splinter Cell exploit.

When I try to load "Checkpoints" it goes to a screen with green writing with the number 21 in the left hand top corner saying "Service Required. Call customer support."

Have I done something wrong? If not why has this happened?

EDIT: Scratch that. I've done it now. I didnt read the instructions carefully to notice that you need to transffer TWO files onto the memory card. I was only transffering the saved game file.

You may close this thread if you need to.


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forahobby
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Joined: May 22, 2003
Posts: 23493
Location: NSW, Australia

Post Posted: Wed Jan 27, 2010 1:24 am   
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Hi mate,

glad to hear you got it working.. Smile
Thank for letting us know. It will help out our other members looking for the same answer..

enjoy the site,

hobbs
http://www.xbox-hq.com
http://www.360-hq.com

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Minimans
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Joined: Feb 22, 2010
Posts: 1

Post Posted: Mon Feb 22, 2010 11:52 am   
Post subject: Help
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I am not having any fun with mine. I am trying the same but still getting the green screen with service required. Any ideas ?


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forahobby
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Joined: May 22, 2003
Posts: 23493
Location: NSW, Australia

Post Posted: Tue Feb 23, 2010 7:12 am   
Post subject: Re: Help
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Minimans wrote:
I am not having any fun with mine. I am trying the same but still getting the green screen with service required. Any ideas ?


what error code are you getting??? E21??

e5 e13 e16 e21 XBOX Service Error Codes
http://www.xbox-hq.com/html/xbox-tutorials-12.html

Check that tutorial out if you haven't already.

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Flaeor
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Joined: May 01, 2010
Posts: 4

Post Posted: Sat May 01, 2010 6:30 pm   
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I have the exact same situation as the OP however mine still gives the error code 21 even though I've transferred both files over to the Xbox HDD. My dash is the correct version, both files are on it, I load Splinter Cell and the Linux profile and then I get error code 21. I've tried searching the forums for hours and have gotten nowhere. Any other ideas on how to fix this?


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RazorsUnleashX
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Joined: Jan 13, 2009
Posts: 101
Location: United States

Post Posted: Sun May 02, 2010 4:16 pm   
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hm error 21 usually has something to do with loading the dash. what version is your xbox?


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Madness_DD
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Joined: Dec 15, 2008
Posts: 2

Post Posted: Mon May 03, 2010 10:44 am   
Post subject: Error 21 using SC exploit
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Hi,
I'm trying to soft mod my Xbox using the Softmod Installer Deluxe v5.10. My Xbox dash board is version 1.00.5960.01

I put the files on my memory card via ftp from a modded box and successfully copied those onto the XBox HD.

Im using the Splinter Cell exploit.

When I try to load "Checkpoints" it goes to a screen with green writing with the number 21 in the left hand top corner saying "Service Required. Call customer support."

Thanks in advance


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Flaeor
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Joined: May 01, 2010
Posts: 4

Post Posted: Mon May 03, 2010 1:55 pm   
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My dash is the correct version to be modded (as far as I know) and is 1.00.5960.00 .

I'm literally in the exact same boat as Madness. (Just above me)


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Madness_DD
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Joined: Dec 15, 2008
Posts: 2

Post Posted: Tue May 11, 2010 2:42 am   
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Flaeor....I don't know if your still following this post but I finally got it to work!! The fix was purchasing a original MS Memory Card. Can't explain it but that's what worked...Good luck Very Happy


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Flaeor
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Joined: May 01, 2010
Posts: 4

Post Posted: Tue May 11, 2010 4:52 am   
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Thank you! I've been watching it for days haha I'll try this ASAP Smile


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Flaeor
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Joined: May 01, 2010
Posts: 4

Post Posted: Fri May 14, 2010 5:13 pm   
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Thanks again so much! The only thing wrong was that it needs to be an official MS Memory Card. That's it!


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dill100
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Joined: Sep 18, 2010
Posts: 2

Post Posted: Sat Sep 18, 2010 9:22 am   
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Thanks for sharing this post.This is very helpful for me and others.
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BRIAN


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forahobby
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Joined: May 22, 2003
Posts: 23493
Location: NSW, Australia

Post Posted: Sun Sep 19, 2010 3:19 pm   
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Madness_DD wrote:
Flaeor....I don't know if your still following this post but I finally got it to work!! The fix was purchasing a original MS Memory Card. Can't explain it but that's what worked...Good luck Very Happy


Hey Madness,

Thanks for replying and sharing your solution. It's guys like you that help all our members with their problems, it's as easy a replying and you have done that... Smile

thx..hope the site has helped you.


cheers,


hobbs
http://www.xbox-hq.com
http://www.360-hq.com

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