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Xbox-Hq.Com :: View topic - DecalGirl.com???....very poor service
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TheModGod
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Joined: Apr 18, 2004
Posts: 5303
Location: Greensburg PA

Post Posted: Mon Dec 27, 2004 6:47 pm   
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Well it turns out that someone grabbed the wrong vinyl to make the skin. I guess there is different thickness that they keep in stock.

It seems Decalgirl just moved their shop and some things are I guess out of place. He's sending a replacement skin asap, which is cool. Wish I would have had the correct one for my little girl for Xmas though, but at least she will have her 'pinkbox'.

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PorscheXboxster
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Joined: Apr 21, 2004
Posts: 1067
Location: Virginia, USA

Post Posted: Tue Dec 28, 2004 2:46 am   
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TheModGod wrote:
her 'pinkbox'.


I feel a game of Barbie Horse Rescue coming on!

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PorscheXboxster
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Location: Virginia, USA

Post Posted: Tue Dec 28, 2004 2:48 am   
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TheModGod wrote:
her 'pinkbox'.


BTW, PLEASE tell me that her Xbox is NOT a Halo SE! (nauseating visions of a green Xbox with pink skin floating thru my head!!!!)

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TheModGod
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Joined: Apr 18, 2004
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Location: Greensburg PA

Post Posted: Fri Dec 31, 2004 5:57 pm   
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HA...

actually I have had my fill of Shrek, Shrek2, and Spongebob all week on Xbox. It's driving me nucking futs!

More about decal girl though...getting slightly disappointed in their service. I know I am a small vendor and only move a few skins for them a month, but regardless if I spend 1.00 or 100.00 I think I should be privied to good service.

They just seem very disorganized at this point...dont know if it's a matter of they are biting off more than they can chew or if my business just isn't worth the hassle to them? Not sure.

I emailed them about the pink skin for my daughter and that one of my customer orders were shorted the "blue giant' jewel skin and he said he woudl get it out to me. In the interim, I ordered another skin for a customer. I received an email stating that the skin was shipped. I assumed all were shipped together...

Wrong. Just the ordered skin was shipped and I am still waiting on the replacement pink skin and the blue giant jewel skin.

I think I am dropping them as a supplier. Does anyone know of any other good skin companies with wholesale/drop shipping options?

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nasthenutter
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Joined: Jun 22, 2005
Posts: 1

Post Posted: Wed Jun 22, 2005 9:48 am   
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in response to the stuff about decalgirl. i have orederd from them once in the past and the postage was really high. Also i had to pay customs charges (im in the uk) and some of my order was missing. It wasnt replaced!! Evil or Very Mad I now use someone on ebay called pinkspacegirl vinyls. They are really good, the skins arrived quickly and packaged really well Very Happy Plus i think you get free posting (after paying for the 1st one) if you buy more than 1 skin which is a bonus!!! Razz


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TheModGod
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Post Posted: Fri Jul 22, 2005 6:21 am   
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I have been ordering exclusively through decalgirl for over a year. A few of my customers have insisted on some other vendors skins because they had a specific design decalgirl didn't have.

I honestly have to say that decalgirl will always have my business. I live in the states and the shipping is very reasonable. I have bought a few skins from ebay and so far everyone was extremely thin vinyl and a bugger to apply.

Personally, I think the full color skins from decalgirl are extremely easy to apply...very fool proof. You have to take your time with the standard solid color vinyls. They insist that they are the same thickness, but I just dont buy it...lol. For some reason the full color skins seem so much easier to handle.

I hope decalgirl gets a few more newer designs...I'd like to add some additional styles to my cart. My only gripe is sometimes they tend to take awhile to ship. But, I have experienced first hand what a busy business can be like. I imagine they have a hard time keeping up with so many orders since they ship worldwide.

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forahobby
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Joined: May 22, 2003
Posts: 23944
Location: NSW, Australia

Post Posted: Sat Jul 23, 2005 5:31 am   
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Quote:
I honestly have to say that decalgirl will always have my business. I live in the states and the shipping is very reasonable. I have bought a few skins from ebay and so far everyone was extremely thin vinyl and a bugger to apply.


I must agree.. I live in Australia and purchase many skins for giveaways on the website.. I have other friends to who have purchased their own skins from them and never had a issue at all.

I found decal girl to be great.. Customer Service is always good and if you have a issue they will always get it sorted..

another thing.. I wouldnt advertise for decalgirl unless i knew they had a good product (which they do) and good service.

just my 2 cents.

l8r

FH
http://www.xbox-hq.com

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