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wes213
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Joined: Feb 04, 2007
Posts: 10520
Location: Harrisonburg V.A.

Post Posted: Wed Aug 29, 2007 5:02 am   
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Oh well its out the door and on its way now.
All good.


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tweaked
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Joined: Jan 31, 2004
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Location: NH, USA

Post Posted: Wed Aug 29, 2007 4:24 pm   
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My information is not off at all. Every one knows there are definitely bad 360s and no matter how someone uses it, those will fail. However with something this complex, extra care is needed. There is no getting around it.

I am not placing blame or anything. It does sound like these are some bad 360s you guys have but the facts remain. The 360 as a whole is an exceptional piece of equipment and design. Since there are millions of first release 360s working flawlessly it can't be said this is a failed system on the hardware side.

So the return rate is slightly higher than average consumer products, maybe but I don't see it in the numbers. I guarantee half is due to customer neglect and miss use. I was in the depot repair business long enough to know this.

My main point is not to say any of you are wrong but to show to readers that 95% of 360s are fine if taken care of properly. I am not going to gig into actual numbers but with a return rate of about 7% the 360 situation is not horrible. By the way, as they release each new batch the quality level is increasing so the return rate will reflect that as time goes on.

It does suck when an expensive thing you buys dies and I feel for you. It sure is good that Microsoft will take care of it. If they didnt, it would be a failed product but because of their position and how they are standing up for their product, all is good.

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wes213
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Location: Harrisonburg V.A.

Post Posted: Wed Aug 29, 2007 5:14 pm   
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All in all make it work or make it trash.


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