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Xbox-Hq.Com :: View topic - PM Not Working
Xbox-Hq.Com Forum Index -> Xbox-Hq Errors and Suggestions
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KIxxx
Xbox-HQ Member
Xbox-HQ Member




Joined: May 28, 2017
Posts: 99
Location: Canada

Post Posted: Mon Feb 12, 2018 12:03 am   
Post subject: PM Not Working
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For some reason the PM notification isnt working. The little envelope at the topof the screen and the PM under your gamer card on the home screen always shows 0 even when I have PMs. Once I open my PM folder the little envelope shows 1 or 2 etc

Also on a seperate note any chance of being able to reenable my old account? I tried the resend password etc and bupkis. Thats why Im using the KIxxx as opposed to my old SPPV account. I suspect it got parked after inactivity for so many years and it was a Live account and I know Live always had issues with here.


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forahobby
Administrator
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Joined: May 22, 2003
Posts: 23038
Location: NSW, Australia

Post Posted: Mon Feb 12, 2018 5:15 am   
Post subject: Re: PM Not Working
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KIxxx wrote:
For some reason the PM notification isnt working. The little envelope at the topof the screen and the PM under your gamer card on the home screen always shows 0 even when I have PMs. Once I open my PM folder the little envelope shows 1 or 2 etc


Thanks for the error report.. I will look into that shortly.. Smile

KIxxx wrote:
Also on a seperate note any chance of being able to reenable my old account? I tried the resend password etc and bupkis. Thats why Im using the KIxxx as opposed to my old SPPV account. I suspect it got parked after inactivity for so many years and it was a Live account and I know Live always had issues with here.


I just checked out your SPPV account and it was still active but waiting on email activation.. It should be same password.. If you want it changed or can't remember it, just PM me. Let me know how you go!

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forahobby
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Joined: May 22, 2003
Posts: 23038
Location: NSW, Australia

Post Posted: Thu Feb 15, 2018 5:15 am   
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I'm going to check this issue out over the weekend and I'll let you know how it goes!
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forahobby
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Joined: May 22, 2003
Posts: 23038
Location: NSW, Australia

Post Posted: Sun Feb 25, 2018 3:26 am   
Post subject: Re: PM Not Working
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KIxxx wrote:
For some reason the PM notification isnt working. The little envelope at the topof the screen and the PM under your gamer card on the home screen always shows 0 even when I have PMs. Once I open my PM folder the little envelope shows 1 or 2 etc


All fixed! Thanks for reporting.. Make sure to let me know if you have any further problems.

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