Posted: Sat Jun 26, 2004 1:24 am Post subject: Help with startup problem
Wondreing if I can get some help mith my sons xbox.
When the xobx is fired up it does its POST and goes on to display the spash screen. after that it comes up with an error 16 which as I have foud out is a software problem but I cant figure out where the problem is or what to do to find out and fix it.
The box is not chiped and I am hoping that I dont have to do so just to get it up and running again.
Any help or advise would realy be appreciated
andrew763
PS. My son opened the box but I dont know what or if he has done anything to the hard drive?
TheModGod Xbox-Hq Legendary
Joined: Apr 18, 2004 Posts: 5303 Location: Greensburg PA
Posted: Sat Jun 26, 2004 1:56 am Post subject:
Why did your son open the machine? Did he attempt a mod? Is there solder splash anywhere?
My advice would be this.
Another member successfully called Microsoft and got some type of reset code. This code may or may not help you. It somewhat restores the dashboard somehow. I guess it's like a master recovery with a PC.
Here is what he did. Keep in mind, if you don't say the right things they will pretend like this code doesn't exist.
Quote:
This might help anyone who wants to get their specific reset code from M$. I called the 1-800-4MY-XBOX for customer support. When they asked me what was wrong I told them that I could get to the dashboard of my xbox but my xbox refused to read any DVD's and games (dirty disk error). Then I told them that when I checked my memory it said 0 blocks available and 0 blocks used. The next part is the key part of what to say. When I select the xbox's hard drive to open up inorder to try to delete my old saved games I get an error message. The error message tells me to call microsoft support in ONLY ONE LANGUAGE. It doesn't say it in all the different lanugages, instead it only says it in English.
Once you tell person this they will take down your serial number and then tell you a code you need to type with your controller in the settings/system info section. Don't worry they will walk you through the process.
Hope this helps!
I took that directly from his post that was made earlier today in a different forum topic.
I hope it helps. Let us know. _________________ Good Deals: Death@Hand, funkydopenloven, StaticMind, Slamscaper, PorscheXboxter
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